FAQ

NetObjects Fusion 2015At Diamond Edge Technology, LLC, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions and technical notes. If you do not find an answer to your question here, contact either Jesse (for Diamond Traffic Products customers) at (541) 782-3903 or jesse@diamondtraffic.com or us at (503) 719-6937 or rtaylor@detllc.com.

[FAQ]

Does Diamond Edge Technology sell its own products too?

Yes!  Diamond Edge has recently started offering its own unique products under a separate website This is new to the company and more information will be coming soon.

What is the difference between Diamond Edge Technology, LLC, and Diamond Traffic Products, Inc?

Diamond Edge Technology (DET) is an engineering and product design firm located in Portland, Oregon.  Diamond Traffic Products (DTP) is a full service original equipment manufacturer which produces a wide range of products and software and is located in Oakridge, Oregon.  DET has provided the bulk of engineering services for DTP for more than 17 years, and the companies continue to work closely together, but they are actually two separate companies.

 

[GENERAL TECHNICAL NOTES & QUESTIONS]

How does Texting work with the Omega X3 to alert me of data collection problems?

There are four steps: 1) Make sure Omega X3 has firmware V1.36 or later, 2) use Centurion V1.43 Build #0006 or later, 3) install 8 D-Cell batteries in counter, and 4) set up texting function and Start Recording!  Click here for complete information on using the Texting function with the Omega X3.

How do I collect Bluetooth addresses with the Omega X3?

Please click here for detailed information on how to collect Bluetooth addresses with the new Omega X3 traffic counter.

How do I collect Bicycle data with the Omega X3 or the Omega-G?

Please click here for detailed information on how bicycle data collection works with the Omega X3 or Omega-G traffic counters.

How do I run Centurion on a Windows XP ‘Limited’ account?

You can use a batch file named “CentACL.BAT” to control the access rights.  Click here to download the file and associated instructions.:

Can I compensate for loops dropping out high bed trucks and creating two vehicles?

Yes, using the “Loop X Space” function available in Unicorn/Phoenix traffic counters with firmware V2.92 or higher.  Click here for more information.

How long will my 8 D-Cell battery pack in the Omega X3 last with the Iris Modem?

This depends heavily on how the modem is being used.  If you are using the Diamond Data Server and having the counter upload its data to the cloud once per night, you can expect 6-8 months of battery pack life (depending on size of collected data).
If you are putting the Omega X3 in “Listen” mode where the modem is always on, then battery life will vary from 2 days to 8 days.  Click here for more details on the power draw and battery life expectancy.

 

 

[TRAFMAN/TT-LINK/TELECOM TECHNICAL NOTES & QUESTIONS]

Can I still get the TrafMan and TT-Link MS-DOS based software packages?

Yes, they are still available, but no longer actively supported.  Click on one of the two links below to download the package:
    TrafMan V6.43 Build #0001
    TT-Link V3.95 (with Remote V6.10)
To run these programs on a newer Windows machine (such as Windows 7), you will likely need to use a tool like DOSBox.  Complete instructions for this can be found here.

How do I get the most memory
when running TrafMan on a WinXP
computer?

This is not super easy to do.  Unfortunately, Microsoft really doesn’t like or support MS-DOS type programs, so even with WinXP it does not always work well and Microsoft frequently changes the operating system in ways that still limit DOS programs.  However, click here for the most current information on setting up for TrafMan on a Windows XP system.

Can I run TrafMan, TT-Link, or Telecom on newer computers?

Yes, with some work.  None of these programs will run directly on any computer with Windows higher than XP.  However, you can use what is called a “DOS Emulator” to simulate running an older operating system that TrafMan or TT-Link/Telecom can run on.  Click here for information on how to set this up.

Diamond Edge Technology, LLC

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